UNLEASHING DIGITAL CUSTOMER EXPERIENCE Sponsors

The Retail Performance Company (rpc) is a consultancy that supports companies in sales issues. With the service areas Consulting, Coaching, Training, HR Services, Retail Design and Data Analytics we offer our customers integrated solutions to accompany them on their way to a customer-oriented transformation. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. rpc was founded in 2013 as a joint venture between the BMW Group and h&z Unternehmensberatung AG and is represented in nine countries.
For further information: www.rpc-partners.com.
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We help you in the Challenges of your business We can help you run, grow and digitally transform your IT. You can get offshore, onshore and nearshore consultancy services. Outsource your IT to us, develop apps and maintain them, integrate your systems, and get the right people.

Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalize their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than 900 million consumers view and share authentic content including reviews, questions and answers, and social photos across 5,700 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly - data that powers high-efficiency digital advertising and personalization with unmatched relevance. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, and Australia. For more information, visit www.bazaarvoice.com

1.5 billion people around the globe send tens of billions of messages on WhatsApp alone - per day. Yet very few of those messages go to businesses. Our mission is to Spark a Movement to connect businesses with customers through messaging, whether that’s on public (social) or private messaging channels. We are doing this by providing enterprises with a Messaging Customer Care platform and relevant insight. Our goal is to inspire and enable compelling customer experiences, and we already work with some of the most amazing brands out there, including companies such as Engie, KBC, Argenta and Brussels Airport.

Coming soon

Scriptura Engage is a flexible, easy to use solution that recognizes the importance of creating and keeping real connections with every customer while protecting their privacy, a solution that saves time and money by empowering business users and one that removes the burden of dealing with complex technical issues through managed services - we handle the technical side, allowing you to concentrate on your messaging. It is a solution from an organization that is passionate, authentic, and forward-thinking – Inventive Designers, a company that is “big enough to cope, but small enough to care.