NOVEMBER 2 & 3, 2026

Europe's #1
Unleashing Digital Customer Experience & Customer Service Summit

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  • Amsterdam

Unleashing Digital Customer Experience & Customer Service Summit 2026

Unleashing Digital Customer Experience & Customer Service Summit

Join the 12th edition of the cross-industry summit Unleashing Digital Customer Experience & Customer Service and gain an unparalleled opportunity to discover useful insights from the most outstanding corporate innovation leaders. We are bringing you a dynamic program filled with networking and benchmarking opportunities. Register today and participate in the discussion surrounding the latest trends and success stories of Digital Customer Experience innovation!

Speakers for Unleashing Digital Customer Experience & Customer Service Summit 2026

Now accepting speaker proposals! Have you got a story to share about your company's Digital Customer Experience's journey?
Get in touch with Victoria Twint, and share your presentation ideas: vt@globalexecutiveevents.eu


Martin Einhorn
Martin Einhorn
Director Customer Analytics & Insights,
Porsche AG
Germany
Burkhard Franke
Burkhard Franke
Director of Customer Fulfilment Europe,
Vodafone
Germany
Thomas Staudte
Thomas Staudte
VP Customer Experience,
air up
Switzerland
Saman van den Akker
Saman van den Akker
User Experience Manager,
Fastned
Netherlands
Federica Crippa
Federica Crippa
Group Product Manager Pricing & B2B platforms,
Booking.com
Netherlands
Jasmine Wang
Jasmine Wang
Sr. Director - Global Marketing Category leader,
Philips
Netherland

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