Unleashing Digital Customer Experience Speakers

Speakers for Unleashing Digital Customer Experience 2021

Thais Tsui

Thais Tsui

Director, Digital Marketing,
ASICS EMEA
Netherlands
Rick Mans

Rick Mans

Head of Customer Experience EMEA-LATAM,
ROCHE DIAGNOSTICS
Netherlands
Liliana Caimacan

Liliana Caimacan

Professor of Marketing / Head of Innovations,
HULT INT. BUSINESS SCHOOL / TATA CONSUMER PRODUCTS
United Kingdom
Caroline Mayhew Gardner

Caroline Mayhew Gardner

Global Brand Director,
The Ritz-Carlton, RItz-Carlton Reserve, Bulgari Hotels & Resorts
United States
Kremena Yordanova

Kremena Yordanova

Director Marketing Activations,
REEBOK
Netherlands
Oonagh Jobling Aitken

Oonagh Jobling Aitken

Head Of Brand and Campaign Marketing,
NN INVESTMENT PARTNERS
Netherlands
Stephanie Pelsmakers

Stephanie Pelsmakers

Customer Experience Lead ING Netherlands & Belgium,
ING
Netherlands
Daniel Haas

Daniel Haas

Senior Manager - Digital Experience,
Toyota Motor Europe
Belgium
Metin Çerasi

Metin Çerasi

Head of Digital Strategy and Marketing,
ARÇELIK
Turkey
Cyrill Gross

Cyrill Gross

Partner, senior consultant and innovator,
MAYORIS
Switzerland
Daniel Rukare

Daniel Rukare

Global Innovation,
Hult International Business School
UK
Maryna Rusthoven

Maryna Rusthoven

Head of Department Organisation, Leadership and Change,,
AMSTERDAM UNIVERSITY OF APPLIED SCIENCES
Nederland
Irina Popova

Irina Popova

Project Manager, Six Sigma Black Belt, Channel Data Manager, Customer Success Advocate and Application Deployment Expert,
Seagate Technology
Nederland
Bob Beertema

Bob Beertema

Sr. Channel Manager Online & Omni Channel Lead,
KPN
Netherlands
Ray McDiarmid

Ray McDiarmid

Global Head of CX Consulting,
SITEL GROUP
United Kingdom
Simon Hunt

Simon Hunt

Vice President Products & Innovation, EMEA,
SITEL GROUP
United Kingdom
Erwin-Paul Bouma

Erwin-Paul Bouma

Vice President Global Channel Sales,
GENESYS
Netherlands
Johan Duisters

Johan Duisters

Regional Vice President,
EMEA TTEC
Nederland
Tom De Ruyck

Tom De Ruyck

Professor,
IÉSEG SCHOOL OF MANAGEMENT
Belgium
Elena Enthoven

Elena Enthoven

Head of Customer Engagement,
LEASEPLAN
Netherlands
Latina Angelova

Latina Angelova

Director Product Strategy & Go-to-market,
GEMSEEK
Bulgaria
Rick Sletering

Rick Sletering

Senior Manager CEX Insights,
LIBERTY GLOBAL
Netherlands
Maciej Turek

Maciej Turek

Head of Growth,
DYME
Netherlands

Previous Speakers

Sarah Eborall

Sarah Eborall


BARCLAYCARD
Morten Dal

Morten Dal


PANDORA A/S
Priya Khullar

Priya Khullar


PFIZER

Steve Gibbons

Steve Gibbons


BBC
Julita Davies

Julita Davies


KOBELCO CONSTRUCTION MACHINERY EUROPE
Le Quan Truong

Le Quan Truong


STAPLES
Dr. Gerhard Wagner

Dr. Gerhard Wagner


UNIVERSITY OF SIEGEN
Regine Lueghausen

Regine Lueghausen


INTERNATIONAL FLAVORS & FRAGRANCES
Erwan Saout

Erwan Saout


HEINEKEN
Franz Weisenburger

Franz Weisenburger


DEUTSCHE TELECOM SERVICE GMBH
Onno Hoffmann

Onno Hoffmann


DEUTSCHE TELECOM SERVICE GMBH
Luke WIlliams

Luke WIlliams


QUALTRICS
Joseph Sursock

Joseph Sursock


BLUEOCEAN MARKET INTELLIGENCE
Sushant Ajmani

Sushant Ajmani


EXPERIENCE, BLUEOCEAN MARKET INTELLIGENCE
Steffen Elsässer

Steffen Elsässer


CAPGEMINI CONSULTING
Samantha Schreuder

Samantha Schreuder


SYNERON CANDELA
Marcus Nessler

Marcus Nessler


SAMSUNG
Noel Verschaeren

Noel Verschaeren


BUGABOO
Carl Lyon

Carl Lyon


THE QOE
Martijn Pronk

Martijn Pronk


RIJKSMUSEUM
Ute Haupte

Ute Haupte


TUI GROUP
Maartje Wakker

Maartje Wakker


ADIDAS GROUP
Rutger Van Bergen

Rutger Van Bergen


ICEMOBILE
Danja Lekkerkerk

Danja Lekkerkerk


D-REIZEN
Lucas Hulsebos

Lucas Hulsebos


DVJ INSIGHTS
Martin Kurze

Martin Kurze


DEUTSCHE TELEKOM
Christophe Vergult

Christophe Vergult


INSIGHTS CONSULTING
Lanre Ibitoye

Lanre Ibitoye


TEVA
Catherine Berière

Catherine Berière


NESTLÉ - ALUMNI
Neil Taylor

Neil Taylor


THE WRITER
Aleksandro Grabulov

Aleksandro Grabulov


PHILIPS
Irina Popova

Irina Popova


SEAGATE