UNLEASHING DIGITAL CUSTOMER EXPERIENCE Speakers

Speakers for Unleashing Digital Customer Experience 2018

Jochen Sadlers

Jochen Sadlers

Head of Digital Customer Experience, Schneider Electric
Germany
Marcus Nessler

Marcus Nessler

Head of Customer Experience, Samsung GmbH
Germany
Ksenia Khalina

Ksenia Khalina

Head of Global Heineken® Trade Marketing, Heineken
Austria
Lorenzo Bronzi,

Lorenzo Bronzi,

Customer Experience Manager, PostNL,
Netherlands
Chris Friend

Chris Friend

Managing Director, Iris Amsterdam
Netherlands
Christoph Neut

Christoph Neut

VP EMEA, Sparkcentral
Belgium
Ioana Iordache

Ioana Iordache

Global CRM Manager, Montblanc
Germany
Bogdan Galusca

Bogdan Galusca

Business Development Manager EMEA, Stefanini
Germany
David Geleyn

David Geleyn

CTO, Inventive Designers
Belgium
Patrick Roelandt

Patrick Roelandt

Managing Director, Dialog Groep
Netherlands
Espen Falkenhaug

Espen Falkenhaug

Commercial Director, Veldhoven Group
Netherlands
John Blackburn

John Blackburn

EVP Commercial Sales, DMI
US
Alexandru Cernatescu

Alexandru Cernatescu

CEO & Co-Founder, Infinit Agency
Netherlands
Coraline Krak-Schaafsma

Coraline Krak-Schaafsma

Digital Concept & Content Strategist, Royal Schiphol Group
Netherlands
Wies Mensink

Wies Mensink

Customer Experience Manager, Schiphol Digital a.i
Netherlands
Nieske van Woerden

Nieske van Woerden

Product Owner Customer Insights Engine, ABN AMRO
Netherlands
Merran Wrigley

Merran Wrigley

Global Marketing Director, Signify
Netherlands
Alla Slavinskaya

Alla Slavinskaya

Group Director Business Transformation, VEON
Netherlands
Nick Peng

Nick Peng

CRM Lead, takeaway.com
Netherlands

Previous Speakers

Sarah Eborall

Sarah Eborall

Barclaycard
Morten Dal

Morten Dal

PANDORA A/S
Metin Çerasi

Metin Çerasi

Arçelik
Priya Khullar

Priya Khullar

Pfizer
Steve Gibbons

Steve Gibbons

BBC
Julita Davies

Julita Davies

Kobelco Construction Machinery Europe
Le Quan Truong

Le Quan Truong

Staples
Dr. Gerhard Wagner

Dr. Gerhard Wagner

University of Siegen
Regine Lueghausen

Regine Lueghausen

International Flavors & Fragrances
Erwan Saout

Erwan Saout

HEINEKEN
Franz Weisenburger

Franz Weisenburger

Deutsche Telekom Service GmbH
Onno Hoffmann

Onno Hoffmann

Deutsche Telekom Service GmbH
Luke WIlliams

Luke WIlliams

Qualtrics
Joseph Sursock

Joseph Sursock

Blueocean Market Intelligence
Sushant Ajmani

Sushant Ajmani

Experience, Blueocean Market Intelligence
Steffen Elsässer

Steffen Elsässer

Capgemini Consulting
Samantha Schreuder

Samantha Schreuder

Syneron Candela
Marcus Nessler

Marcus Nessler

Samsung
Noel Verschaeren

Noel Verschaeren

Bugaboo
Carl Lyon

Carl Lyon

The Qoe
Martijn Pronk

Martijn Pronk

Rijksmuseum
Ute Haupte

Ute Haupte

TUI Group
Maartje Wakker

Maartje Wakker

Adidas Group
Rutger Van Bergen

Rutger Van Bergen

Icemobile
Danja Lekkerkerk

Danja Lekkerkerk

D-Reizen
Lucas Hulsebos

Lucas Hulsebos

DVJ Insights
Martin Kurze

Martin Kurze

Deutsche Telekom
Christophe Vergult

Christophe Vergult

Insights Consulting
Lanre Ibitoye

Lanre Ibitoye

TEVA
Catherine Berière

Catherine Berière

Nestlé - ALUMNI
Neil Taylor

Neil Taylor

The Writer
Aleksandro Grabulov

Aleksandro Grabulov

Philips